Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: May 2026

1. Information We Collect

When you register on সম্ভাবনা, we collect personal information such as your name, mobile number, NID (for agents/merchants), shop details, and location data to create and verify your account.

2. How We Use Your Information

We use your data to provide our services, process digital ledger entries (baki khata), distribute commissions, send OTPs and important SMS alerts, and improve our platform's security and user experience.

3. Data Sharing & Disclosure

We do NOT sell your personal information to third parties. We may share necessary data (like phone numbers) with trusted service providers (e.g., MimSMS gateway) strictly for sending verification codes and system alerts.

4. Data Security

Your account passwords and sensitive transaction PINs are securely encrypted using industry-standard hashing algorithms. We implement strict security measures to protect your wallet balances and business data.

5. Cookies and Tracking

We use cookies to keep your session active, remember your language preferences, and provide a seamless browsing experience. You can manage cookie settings from your browser.


6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact our support team:

Email

info@sombhavona.com

Phone / WhatsApp

01345949777